FAQs
💎 Jewelistic – Frequently Asked Questions
1. What makes Jewelistic stainless steel jewellery special?
Jewelistic pieces are crafted from premium-grade stainless steel designed to last a lifetime. Our jewellery is waterproof, tarnish-free, and hypoallergenic, making it perfect for everyday wear without losing its shine.
2. Will my stainless steel jewellery fade or rust?
No. High-quality stainless steel does not rust, corrode, or tarnish — even with daily use. Unlike silver or plated jewellery, it retains its color and finish for years with minimal care.
3. Is stainless steel jewellery safe for sensitive skin?
Yes! Our jewellery is nickel-free and hypoallergenic, making it ideal for people with sensitive skin or allergies to traditional metals.
4. Can I wear Jewelistic jewellery in the shower or while swimming?
Definitely. Stainless steel is waterproof and sweat-resistant, so you can wear it while showering, swimming, or working out without worrying about discoloration or damage.
5. How do I clean and care for my stainless steel jewellery?
Simply wipe your pieces with a soft cloth after use. For deeper cleaning, use mild soap and warm water, then dry thoroughly. Avoid harsh chemicals or abrasive materials.
6. Do you offer gold-plated or mixed-metal designs?
Yes! Jewelistic also offers gold, rose gold, and black-plated stainless steel designs. These coatings are applied using advanced techniques to ensure durability and long-lasting shine.
7. Can I customize my jewellery?
Yes, we offer personalized engraving and custom design options on select products. Whether it’s a name, date, or special symbol — we’ll make it uniquely yours.
8. What is your return and exchange policy?
We accept returns and exchanges within 7–14 days of delivery, provided the item is unused and in its original packaging. Custom or engraved pieces are not eligible for return.
9. How long does delivery take?
Orders are usually processed within 1–3 business days and delivered within 5–10 days, depending on your location. You’ll receive tracking details once your order is shipped.
10. Do you ship internationally?
Yes! Jewelistic ships worldwide. International shipping costs and delivery times vary depending on the destination.
11. How can I contact Jewelistic?
Our customer care team is here to help!
📩 Email: pkjewelistic@gmail.com
🕒 Hours: Monday–Saturday, 10 AM – 6 PM (IST)